By Lydia C 30 Nov | VERIFIED PURCHASE
I bought my first car at Broadlands Vehicles this week, Toby was very helpful and knowledgeable, taking time to explain the car in detail to me and take both myself and my partner on separate test drives as we had bought our young son with us. I couldn’t recommend them more, excellent service. I love the car and it appears to be in great condition, having had no issues with the car in the few days I’ve had it. Highly recommend.
By Jennifer W 21 Nov | VERIFIED PURCHASE
So Friendly, very helpful and would recommend to anyone. 100% committed to selling me my car and it was stress free experience. Very happy.
By Suze H 07 Nov | VERIFIED PURCHASE
Really friendly and helpful to deal with. Nothing is too much trouble, even facilitated a test drive in a particular area after I explained my needs. Really clean, well looked after cars, at honest prices, no flannel, just a really great down to earth business who look after their customers. I’d definitely recommend buying from Broadlands.
By Jo C 17 October | VERIFIED PURCHASE
Couldn’t wish for a better service. Took time to go through and explain car controls/history in depth. Very approachable and significantly patient with dealings. Even picked me up from home (in his own car) to enable me to complete paperwork and collect my new car!! How many car dealers would do that?! Such a genuinely pleasant and honest man! I would not hesitate to recommend to others. Sincerely grateful for everything. Thank you! It meant a lot to me ....
By Jamie H 10 October | VERIFIED PURCHASE
Professional, helpful and honest. Great bike and fantastic advice given. I would absolutely recommend anyone to use Broadlands Vehicles for car or bike (my wife and I have bought both)!
By Robert B on 11 September | VERIFIED PURCHASE
The salesman was very helpfull and nothing was too much trouble with no pressure. Very pleased with my car and I would totally recommend anyone buying a car from Broadlands
By John M 31 August | VERIFIED PURCHASE
Great Service! Really good car at a very reasonable price. So good to only pay private seller's pricesand get cover from a dealership. Many thanks!
By NIcki B 18 August | VERIFIED PURCHASE
Great customer service, polite, helpful.Pleased with our new car and an easy process to part exchange our old one. Thank you!
By Richard B 27 June | VERIFIED PURCHASE
The car I purchased was exactly as advertised, I didn't feel rushed into buying the car, the test drive was varied so got to experience driving it properly. Toby was very professional in all manners and would highly recommend his business.
By Jill B 19 June| VERIFIED PURCHASE
We found exactly the right vehicle for us at the right price. And more importantly we found a very good dealer who looked after us so well. Many Thanks to Broadlands Vehicles for excellent service and two happy customers.
By Andrew M on 15 Jun | VERIFIED PURCHASE
Really friendly, personal and professional service. Made buying a second hand car feel like I was buying a brand new one!
By City College Southampton - on 30 May | VERIFIED PURCHASE
helpful and went the extra mile to deliver car to me
By Lianne H 28 May | VERIFIED PURCHASE
Top class service from start to finish- highly recommended!
By Paul C 19 May | VERIFIED PURCHASE
I was looking for a small car to use on commutes where my main car simply wasn't suitable. Broadlands Vehicles Ltd had just what I needed and were conveniently located for me to visit. Great service was offered throughout the experience enabling me to view the car at their premises, take it for a test drive, ask questions, and view all documentation before making the decision to purchase. I really like smaller businesses like this where courtesy and customer focus is 'king'. I'd recommend this trader to anyone and will certainly look to use them again if / when making a similar type of purchase.
By Steph F 12 May | VERIFIED PURCHASE
They were helpful, responsive and flexible to work around our needs. Great little car at a sensible price. Full service, guarantee and breakdown added before pick up
By Lee W 5 May | VERIFIED PURCHASE
Good customer service, knowledgeable, professional, great car, immaculately presented. Recommend this seller. ?
By Trudi B 4 May | VERIFIED PURCHASE
Great communication. Great customer service. Told all that I needed to know and sent appropriate information by email. Friendly, unrushed service. If only all customer service was this way!
By Paul N 3 May | VERIFIED PURCHASE
Dealer was extremely helpful, excellent service, very professional, recommend.
By Paul L 3 May | VERIFIED PURCHASE
The service from Toby and the team are genuinely 5 star
By Chris W 25 Apr | VERIFIED PURCHASE
Extremely helpful and a pleasure to deal with! Would highly recommend this dealer and will be back for my next car.
By Janelle T 17 Apr | VERIFIED PURCHASE
Very happy with the service I received and staff were very helpful. Allowed my husband and I to do separate test drives as we had our young child with us. Car was fairly priced and a very smooth and easy purchase. Will definitely recommend Broadlands Vehicles to family and friends
By Philip P 16 Apr | VERIFIED PURCHASE
Good Communication and always there to assist great experience
By Tracy G on 01 Apr | VERIFIED PURCHASE
The in-depth information and attention to detail on the Broadlands Vehicle advertisement extends to their own website. Which in turn leads to the excellent customer service we received on viewing, test driving and then purchasing our car. You have to book an appointment to view their vehicles which might be difficult for some people but we found It worked for us with their positive approach and flexibility. If you are looking for excellent service with great customer care then Broadlands Vehiles will be perfect for you
By Jenni B on 31 Mar | VERIFIED PURCHASE
Excellent customer service. Seller was friendly & accomadating. Knew alot about the car & helped throughout the transfer of sale. Would utterly recommend
By Lee A on 30 Mar | VERIFIED PURCHASE
A very good service and I am so pleased, I highly recommend Broadlands vehicles I will buy from them again.
By Tom C on 28 Mar | VERIFIED PURCHASE
Nice guy, picked me up from station in car I wanted. Very professional and informative. Easily reccomend and would use again.
By Grzegorz W on 15 Mar | VERIFIED PURCHASE
Superb. Amazing approach. Thank you Toby for all support. Such a professional dealer. Amazing.
My husband and I had been looking for a Mini Cooper and are very grateful to have found one at Broadland Vehicles. Our whole car buying experience in a new country was stress free and we felt assured through the whole process thanks to the service provided . The car was immaculately presented and we had a good understanding of the vehicles history and a through test drive. Broadlands has been a pleasure to deal with and the customer care and follow through after the initial purchase has been outstanding. We highly recommend Broadland Vehicles to anyone looking for their next car.
By Angela A on 03 Mar
Delighted with the excellent customer service when choosing and purchasing my Mini Cooper. Great attention to detail on the test drive, and reassuring professional service throughout. Refreshing not to have a pushy sales person and left feeling like a valued customer. Would highly recommend Broadlands Vehicles.
Great customer service from Toby from the first phone call until the purchase. Very professional and thorough all the way. Reassuring and put you in a peace of mind. Not your usual dealer, who just wants to take your money. I am very pleased I have found this gem of a dealership in the South Coast. The pictures and descriptions online reflect reality and don't just try to lure you in. Had previously dealt with different dealerships in the past cars and motorcycles, none was as decent as Toby. Well recommended. Keep up the good work.
Excellent service from Broadlands
By Kerr M 16 Feb | VERIFIED PURCHASE
The owner was excellent and professional to deal with. He collected me from the airport and nothing was too much trouble - a true gent who is working hard to build a good quality business. Buy with confidence
By Jane W 2 Jan| VERIFIED PURCHASE
Excellent service. He was not pushy with selling me the vehicle but took the time to explain all about the car and previous history. The fact that he didn't 'over sell ' the car is what made me go back to buy it after test drive. He was friendly and put me at ease instantly. Would highly recommend.
I purchased a motorbike from Broadlands. I did this by part exchanging my old motorbike. I was given a fair price for my motorbike. Excellent service. Appointments to view. Very honest. A real personal touch.
By Julian P on 24 Oct VERIFIED PURCHASE
Professional,helpful and genuine, a smooth transaction from a trader that we feel we can trust.
By Sophie S on 23 Oct VERIFIED PURCHASE
Very knowledgeable about the car and took the time to explain everything I needed to know. Absolutely love my car!
By Nicola R on 23 Oct VERIFIED PURCHASE
From test drive through to purchase and after care, the level of service was 5*. In particular, a lot of time was spent explaining all the vehicle's functions, performance and service history etc. We would be very happy to recommend this dealer to any buyer.
By Cristian G on 23 Oct VERIFIED PURCHASE
Good deal, very kind people and large experience with cars.
By Jason W on 25 Sep VERIFIED PURCHASE
Friendly and helpful service with a good knowledge of the vehicle we purchased.
By Steve H on 24 Sep VERIFIED PURCHASE
Very professional, patient and friendly service. Toby spent the time with us so we could understand the car and no pressure selling at all. We were able to drive the car on our own and the car was as described. An excellent experience.
By Chris E 9th Sept VERIFIED PURCHASE
Quick communication. Reasonable offer for my car. Smooth purchase.
By Nicola R 2nd Sept VERIFIED PURCHASE
Great and very helpful customer service and professional throughout. Communication throughout purchase was excellent. Helped me with taxing the car, setting up the free three months warranty given and other paperwork. A years MOT given also. Great experience! Very happy with my car!
By Sam W 27 Jul | VERIFIED PURCHASE
Toby was very helpful and knowledgeable about the car I was buying and was especially helpful with everything else with tax and insurance information to someone who was a first time buyer. He even picked me up from the train station. Hope we can do business again sometime.
By Alistair J 24 Jul | VERIFIED PURCHASE
Travelled 740miles each way to look at car, car was exactly as described & gave me a decent price as trade in for my old one. Great couple of guys to deal with, polite with no hassle or sales patter. Would def buy a car here again. Thankyou Gents.
By Sandra M 22 Jul | VERIFIED PURCHASE
The process of buying a car from Broadlands Vehicles was relaxed and reassuring and the team were both friendly and helpful whilst also being thoroughly professional.
By Brenda F 20 Jul| VERIFIED PURCHASE
Courteous and thorough, easy to deal with and very helpful with paperwork ... would have no hesitation recommending this garage to others.
By Maddy K on 18 Jun | VERIFIED PURCHASE
Broadlands vehicles in Romsey sorted me out with a Mini in great condition and were polite, helpful and made sure I was 100% happy. Would definitely recommend these guys to anyone, very professional and friendly.
By Chris W 12 May | VERIFIED PURCHASE
Nice and friendly had no problems with communication and 3 months warranty excellent
By Zadia A 11 May | VERIFIED PURCHASE
Excellent customer service. Took the time to walk through the paperwork and car with me - I didn't feel rushed.
By Paul L 3 May
Toby of Broadlands vehicles, sold my car for me. He was easy and straight forward to deal with. Did exactly what he said he would and kept me updated as the sales progressed. I strongly recommend Toby and the guys at Broadlands Vehicles
By Claire K 2 May | VERIFIED PURCHASE
I had a excellent experience when purchasing my new car through Broadlands Vehicles. Very friendly staff made me feel comfortable, was very thorough when showing me round the new car and allowing me to test drive. Was happy to take my car in part exchange at a good price. I would highly recommend this business to anyone looking to purchase or part exchange a car. The communication was excellent both pre and post purchase and my vehicle came with AA warranty for extra piece of mind.
By Wendy S 27 April | VERIFIED PURCHASE
We found Toby at Broadlands to be very genuine and not pushy at all for a sale. Once we had decided on our new car the process was fast professional and thorough, would not hesitate to recommend Broadlands Vehicles, 5 star service !!
By Javier A 20 April| VERIFIED PURCHASE
It's been a pleasure dealing with Broadland Vehicles; It's the first car I got in UK, and Toby was awesome in help me with everything (road tax, insurance...) And the car, a Skoda Fabia 1.4 is better than I could imagine. I'm very very happy, and now I know what car dealer recommend if somebody ask me. I say I say I say only if you want
By Paul R 19 April| VERIFIED PURCHASE
A real pleasure start to finish. Toby knows his stuff inside and out. His choice of motors were excellent and he goes the extra mile to make sure you’re totally satisfied. I came to Broadlands because of their excellent customer feedback. After my purchase I can tell why they have the feedback they do. Toby put on a fresh MOT and even took care of some Minor advisories including a new Continental. Buy with confidence. Can’t recommend enough.
By Mick S 17 April | VERIFIED PURCHASE
very knowledgeable and fair price for vehicle i bought. premises and vehicle were both well presented and also delivered vehicle in good time.
By Tomasz P 16 April | VERIFIED PURCHASE
Professional and helpful. Customer service was above and beyond expectations. No sales pressure at all! Can highly recommend!
By Sarah F 16 April | VERIFIED PURCHASE
I cannot recommend this company highly enough. I had been looking for some time for a Volkswagen GT Cabriolet. I have never had such excellent service, attention to detail was second to none.There was nothing that was too much trouble, a lot of time was spent explaining everything to me.It is a great pity there are not more people like this man in Sales. The best experience buying a car I have ever had.Thank you so much.
Very friendly, efficient and professional service from this dealer.
By Karly B on 03 Apr | VERIFIED PURCHASE
I would highly recommend as the whole process was really easy and straight forward. Made sure I was 100% happy with everything before I left with the vehicle. Thank you!
Purchase of Nissan Juke
By Tori H on 31 March | VERIFIED PURCHASE
Superb customer service. Cannnot recommend Broadland Cars enough. Professional and helpful and nothing was too much trouble. 5 star!
Super thorough service
By Lubna R on 30 March | VERIFIED PURCHASE
By Daniel S on 16 March | VERIFIED PURCHASE
Best car purchase and part exchange to date!
By Anne G on 7 March | VERIFIED PURCHASE
The best car sales I have ever been to
Excellent buying experience
Excellent would recommend Broadlands vehicles. Lovely car & very helpful throughout. Thank you
Best car buying experience.
By Harry B on 23 January | VERIFIED PURCHASE
I would recommend Broadlands Vehicles to anyone! Brilliant customer service when arranging a viewing and deposit. The vehicle was exactly as described if not better. 10/10.
Excellent customer service and quality vehicle
By Lisa A on 16 January | VERIFIED PURCHASE
From my first enquiry to purchasing my vehicle Broadlands were extremely helpful, honest and straightforward. I would highly recommend them.
Broadlands vehicles 10/10
By Miguel V on 22 December | VERIFIED PURCHASE
Helpful and professional throughout the whole experience, couldn’t recommend Broadlands Vehicles highly enough. We are very happy with the car and the service.
Top Class Company!
By Tom W on 16 December | VERIFIED PURCHASE
Excellent car. Customer service was above and beyond my expectations.
By Dean O on 15 November | VERIFIED PURCHASE
would buy another car from them, no sales pressure like you get at a lot of other car sales very helpful in sorting everything out even getting my wifes personal plate transferred over and put onto her car at no extra cost
Proper service from an independent car dealer.
By John P on 14 November | VERIFIED PURCHASE
Over a few months searched for and found a car that met my specification. The car was fully serviced and completely valeted before passing over to me. My existing car was taken in part-exchange without any quibble.
New car purchase.
By Steve T on 23 October | VERIFIED PURCHASE
Toby was very pleasant to deal with. Even took the time to show me all of the features of the car before I drove away. Nothing was too much trouble. Very pleased with the car!
Superb yellow Fiat 500C
By Mike J on 16 October | PURCHASE NOT VERIFIED
My wife saw the car on autotrader and we arranged to view. The car was exactly how it was advertised and I can't commend enough the openness and honesty that we were showed. We have had the car for a week now and it is superb. I would thoroughly recommend using this company to buy a car.
By Trevor T on 9 October | VERIFIED PURCHASE
Excellent service and very helpful assisting in all aspects of my purchase
By George D on 3 October | VERIFIED PURCHASE
Brilliant service and honest trustworthy salesman!
5 star.....Recommend to do business with them
By Marian U on 21 September | PURCHASE NOT VERIFIED
Very good service by Toby.....all business was like in description.
Excellent and friendly service
By Daniel W on 20 September | VERIFIED PURCHASE
Well presented car with excellent and friendly service from Broadlands Vehicles.
Excellent and friendly service
By Daniel W on 20 September | VERIFIED PURCHASE
Well presented car with excellent and friendly service from Broadlands Vehicles.
Professional & Friendly Service
By Darren M on 24 August | VERIFIED PURCHASE
Can highly recommend Toby. From test driving our Mini Cooper S this month to after sales has been friendly & professional throughout. Refreshing to buy from someone local with such attention to detail.
By Lincoln A on 27 July | VERIFIED PURCHASE
Kerry Smith - VW Polo 1.2
5 star experience, highly recommended